More than 200 cabin crew members call in sick in protest against ‘mismanagement’, BA

5 Min Read

109941164There has been dissatisfaction among some of the cabin crew at the low-cost airline for some time, especially after the start of the merger process

“>

Discontent has been brewing among some of the cabin crew at the low-cost airline for some time, especially after the start of the merger process

Air India Express has canceled more than 80 flights and dozens of flights have been delayed as some of its cabin crew called in sick in protest against alleged mismanagement at the Tata Group airline, sources said on Wednesday. The airline, which is in the process of merging AIX Connect (formerly AirAsia India) with itself, will operate 360 ​​daily flights during the summer schedule that started in the last week of March.

An Air India Express spokesperson said the airline is in discussions with the cabin crew members to understand the reasons for the sick call and also apologized for the flight disruptions.

There has been dissatisfaction among some of the cabin crew at the price fighter for some time, especially after the start of the merger process.

The sources told PTI on Wednesday that more than 200 cabin crew are said to have called in sick in protest against the alleged mismanagement at the airline.

The shortage of cabin crew has resulted in the cancellation of at least more than 80 flights since Tuesday evening and dozens of flights have been delayed.

Flight disruptions are taking place at several airports including Kochi, Calicut and Bangalore, they added.

The sources also said there was chaos at some airports due to the sudden cancellation of flights, including to overseas destinations.

“Some of our cabin crew have called in sick at the last minute since last night, resulting in flight delays and cancellations.

“While we work with the crew to understand the reasons behind these events, our teams are actively addressing this issue to minimize any resulting inconvenience to our guests,” the Air India Express spokesperson said in a statement .

The spokesperson apologized to customers for the “unexpected disruption” and said those affected by the cancellations will receive a full refund or a free rescheduling to another date. Late last month, a union representing some of Air India Express’ cabin crew alleged that the airline is poorly managed and that there is a lack of equality in the treatment of staff.

Air India Express Employees Union (AIXEU), a registered trade union, which claims to represent around 300 cabin crew members, mostly senior citizens, had also alleged that the mismanagement of its affairs has affected employee morale.

The development at Air India Express comes a month after Tata Group full-service airline Vistara witnessed pilot issues, forcing the company to temporarily reduce capacity by 10 percent or operate 25 to 30 flights a day.

As part of the consolidation of its aviation business, Tata Group is merging Air India Express and AIX Connect, as well as Vistara with Air India.

On Wednesday, many passengers took to social media to complain about the sudden cancellation of flights by Air India Express.

“Guests flying with us today are asked to check whether their flight is affected before heading to the airport,” the airline spokesperson said.

The Ministry of Civil Aviation on Wednesday sought a report from Air India Express on the cancellation of flights while some of its cabin crew had reported sick, protesting alleged mismanagement at the airline. Nearly 90 flights have been canceled by Air India Express since Tuesday evening due to cabin crew issues.
An official said on Wednesday that the ministry has called for a report from Air India Express on the flight cancellations and asked them to resolve the issues quickly.

The airline has also been advised to provide facilities to passengers as per DGCA norms.

  • Published on May 8, 2024 at 2:57 PM IST

See also  Cambodia Angkor Air launches first-ever direct flight between Delhi and Phnom Penh, BA
Share This Article
Leave a comment

Leave a Reply

Your email address will not be published. Required fields are marked *